Refund Policy

Defective or Damaged Products

If you've received a defective or damaged product, please contact us within 7 days of delivery with images of the item(s) in question. We’ll be happy to send you a replacement or issue a full refund, depending on your preference.

Items Lost in Transit

By placing an order with Amaraglam.com, you acknowledge and agree to our shipping times. While most orders arrive within the stated time frames, factors such as customs delays can occasionally cause longer shipping times. If your order has not arrived within 10 business days beyond the expected delivery date, please reach out to us. We will gladly send a replacement order or issue a full refund.

Returns

Please note that we do not accept returns for refunds. Our guarantee applies exclusively to defective or damaged products and items that are lost in transit. We value your satisfaction, and this policy helps us continue to offer free worldwide shipping on all orders.

Lost or Stolen Packages

Amaraglam.com is not responsible for packages confirmed as delivered to the address provided during checkout that are subsequently lost or stolen. Upon inquiry, we will provide you with the delivery confirmation, including tracking information and shipping carrier details, to assist you in resolving the issue.